Seqoon

Terms of Use

These Terms of Use ("Terms") govern your access to and use of the seqoon.com website (the "Website"), the Seqoon Platform, and the Seqoon mobile applications and services (collectively, the "Services"). By visiting the Services or by registering or using the Services, you are entering a legally binding agreement with Seqoon, an LLC company based in Egypt (hereinafter referred to as "Seqoon"), based on the Terms and the Privacy Policy, which is hereby incorporated by reference (collectively referred to as the "Agreement"). Your access to and use of the Services are conditioned on your acceptance of and compliance with the Agreement. By accessing or using the Services, you agree to be bound by the Agreement.

1. Basic Terms

Seqoon provides a marketplace that connects real estate buyers with the opportunity to co-own a portion of a property through a qualified LLC. The terms of any real estate purchases or co- ownership arrangements that are initiated on or learned about through the Services will be provided in the relevant co-ownership agreement and related paperwork. Seqoon also offers property management services, which are managed through the Seqoon mobile app and platform, and are governed by the subscription agreement to the Seqoon Property Management Services “User Agreement”. Your use of the Website and the mobile app is also subject to the terms of the Agreement. You are responsible for your use of the Services and for any consequences thereof. You may use the Services only if you can form a binding contract with Seqoon and are not a person barred from accessing the Services under Egyptian laws. If you are under 18 years of age, you may not access or use the Services for any reason. Please contact us if you are aware that a person under 18 is using the Services. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations. None of the material or opportunities presented by, or available through, Seqoon are intended to be offerings of, or solicitations of purchasers for, any fractional ownership interest in any jurisdiction where such an offering or solicitation would be prohibited or would require registration and/or regulatory approval. The Services are continuously evolving, and the form and nature of the Services may change from time to time without prior notice to you. Additionally, Seqoon may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you. The Services may include advertisements, which may be targeted to the content or information on the Services, queries made through the Services, or other information. The types and extent of advertising on the Services are subject to change. By using the Services, you agree that Seqoon, third-party providers, and partners may place such advertising on the Services or in connection with the display of content or information from the Services, whether submitted by you or others.

2. Privacy

Any information that you provide to Seqoon is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services, you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to Egypt and/or other countries for storage, processing, and use by Seqoon. As part of providing, you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your Seqoon account, which you may not be able to opt-out from receiving.

3. Passwords

You are responsible for safeguarding the password or credentials that you use to access the Services and for any activities or actions under your account. We encourage you to use "strong" passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols) with your account and with other accounts that you may connect to your Seqoon account. Seqoon cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity or a name or trademark that is subject to any rights of another person without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

4. Content on the Services

Please be aware that Seqoon does not verify the accuracy of any information available on the Services. Any use or reliance on any information you obtained through the Services is at your own risk. You understand that by using the Services, you may be exposed to content that might be offensive, harmful, inaccurate, or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Seqoon be liable in any way for any content posted, emailed, transmitted, or otherwise made available via the Services or broadcast elsewhere.

4.1 Seqoon Rights

All rights, title, and interest in and to the Services and any content available on the Services are and will remain the exclusive property of Seqoon and its licensors. The Services and their content are protected by copyright, trademark, and other laws of Egypt and other countries. Seqoon reserves all rights not expressly granted in these Terms. You acknowledge and agree that any feedback, comments, or suggestions you may provide regarding Seqoon, or the Services are entirely voluntary, and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

4.2 Copyright Infringement

We take copyright violations very seriously. We may remove material from the Website or Services that appear, in our sole discretion, to infringe upon the copyright or other intellectual property rights of others, and we will terminate the access rights of any repeat infringer. If you believe a work protected by a copyright you own has been posted on the Website or Services without authorization or has been mistakenly removed, you may notify our copyright agent as provided below and provide the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner
  • Identification of the copyrighted work or works claimed to have been infringed or mistakenly removed;
  • A detailed description of the material you claim is infringing or has been mistakenly removed, together with information sufficient to enable us to locate it, including the URL where the infringing material appears;
  • Your name, mailing address, telephone number, and e-mail address;
  • A statement by you that you believe in good faith that the copyrighted material identified is being used in a manner that is not authorized by the copyright owner, its agent, or the law, or has been mistakenly removed; and
  • A statement by you that the above information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright allegedly infringed.

To notify Seqoon of claimed copyright infringement or to file a counter-notice in response to a takedown, please contact us at:

Email address: info@seqoon.com

5. Payment Terms

We accept online payments through Visa and MasterCard credit/debit cards in the accepted currencies. The accepted currencies may be subject to change, and the prevailing currencies will be clearly communicated on our payment gateway. By proceeding with the online payment, you agree to abide by the terms and conditions set forth by Visa and MasterCard, as well as any additional terms imposed by the payment gateway provider.

Please note that all transactions are securely processed through our designated payment gateway, ensuring the confidentiality and integrity of your payment information. We reserve the right to modify the accepted currencies and payment methods at our discretion, and any such changes will be communicated through our official channels.

By making an online payment, you acknowledge and agree to comply with the specified payment methods and currencies outlined in this clause. If you have any inquiries regarding our payment terms, please contact our customer support team for clarification.

6. Refund Policy

Clients have the right to request a full refund under the following conditions:

Cancellation Window: Requests for a refund shall be submitted within a period of 14 days from the date of payment corresponding to the reservation or the share price, whichever occurs first.

Processing Time: Refunds will be processed within 45 days from the date of the cancellation request.

Eligibility: To be eligible for a refund, clients must adhere to the stipulated cancellation period and follow the designated procedure for initiating a refund.

Refund Procedure: Clients can submit a refund request by contacting Seqoon's customer support via the provided channels on the platform. The request will be reviewed, and if it meets the criteria, the refund process will commence.

Payment Method: Refunds will be issued using the original payment method employed for the transaction.

7. Restrictions on Use of the Services

We reserve the right at all times (but will not have an obligation) to suspend and or terminate users or reclaim usernames without liability to you. You may not do any of the following while accessing or using the Services:

(i) access, tamper with, or use non-public areas of the Services, Seqoon's computer systems, or the technical delivery systems of Seqoon providers;

(ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;

(iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Seqoon (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Seqoon (NOTE: scraping the Services without the prior consent of Seqoon is expressly prohibited);

(iv) forge any TCP/IP packet header or any part of the header information in any email or posting or in any way use the Services to send altered, deceptive, or false source-identifying information; or

(v) interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on the Services.

8. Ending These Terms

The Terms will continue to apply until terminated by either you or Seqoon as follows. You may end your legal agreement with Seqoon at any time for any reason by deactivating your accounts and discontinuing your use of the Services. In order to deactivate your account, please contact us at ops@seqoon.com. We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe:

(i) you have violated these Terms.

(ii) you create risk or possible legal exposure for us; or

(iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or through the Services the next time you attempt to access your account. In all such cases, the Terms shall terminate, including, without limitation, your license to use the Services, except those Sections you would expect to survive termination. Nothing in this section shall affect Seqoon's rights to change, limit, or stop the provision of the Services without prior notice, as provided above.

9. Disclaimers, Limitations of Liability, and Indemnity

Please read this section carefully since it limits the liability of Seqoon and its directors, officers, employees, and agents. Each of the subsections below only applies up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result, the contents of this section may not apply to you. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.

A. The Services are Available "AS-IS":

  • Your access to and use of the Services are at your own risk.
  • You understand and agree that the Services are provided to you on an "AS-IS" and "AS-AVAILABLE" basis. Without limiting the foregoing, SEQOON DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT.

Except as expressly provided in any purchase agreements or other agreements you have with Seqoon, Seqoon makes no warranty and disclaims all responsibility and liability for:

  • any actions of Seqoon users or contributors
  • the completeness, accuracy, availability, timeliness, security, or reliability of the Services
  • any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any content
  • the deletion of, or the failure to store or to transmit, any content and other communications maintained by the Services
  • whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis
  • any advice or information you receive through the Services; and
  • any injuries or harm you or a third party incurs as a result of information or advice received through the Services. No advice or information, whether oral or written, obtained from Seqoon or through the Services, will create any warranty not expressly made herein.

B. Links:

The Services may contain links to third-party services or resources. You acknowledge and agree that we are not responsible or liable for:

  • the availability or accuracy of such services or resources; or
  • the content, products, or services on or available from such services or resources. Links to such services or resources do not imply any endorsement by Seqoon of such services or resources or the content, products, or services available from such services or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such services or resources.

C. Limitation of Liability:

TO THE MAXIMUM EXTENT PERMITTED BY ANY APPLICABLE LAW, SEQOON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES
  • ANY CONTENT OBTAINED FROM THE SERVICES; OR
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SEQOON EXCEED THE GREATER OF ONE HUNDRED EGYPTIAN POUNDS (EGP 100.00) OR THE AMOUNT YOU PAID SEQOON, IF ANY, IN THE PAST SIX MONTHS FOR ACCESS TO THE SERVICES GIVING RISE TO THE CLAIM.

THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT SEQOON HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

E. Record Retention Clause:

The cardholder is responsible for retaining a copy of transaction records, including but not limited to receipts, order confirmations, and any communication related to transactions conducted with Seqoon. It is imperative that the cardholder maintains these records for their reference and records.

Additionally, the cardholder is advised to familiarize themselves with and adhere to the merchant policies and rules outlined by Seqoon. These policies and rules may cover various aspects, including but not limited to refunds, cancellations, and dispute resolution procedures.

By engaging in transactions with Seqoon, the cardholder acknowledges and agrees to comply with the record retention requirements mentioned herein. This clause is designed to ensure transparency and facilitate efficient communication in the event of inquiries, discrepancies, or disputes related to transactions.

F. Confidentiality of Account Information Clause:

The user is solely responsible for maintaining the confidentiality of their account information, including but not limited to login credentials, passwords, and any other security details associated with their account on [Your Platform/Service Name]. The user acknowledges that sharing, disclosing, or allowing unauthorized access to their account information poses a significant security risk and may lead to unauthorized use of the account.

To enhance security measures, the user agrees to:

  • Safeguard their account information from unauthorized access.
  • Refrain from sharing account credentials with third parties.
  • Immediately notify Seqoon if there is any suspicion or evidence of unauthorized access to their account.

Seqoon shall not be held liable for any losses, damages, or unauthorized transactions resulting from the user's failure to maintain the confidentiality of their account information.

By using Seqoon.com, the user acknowledges and agrees to abide by the terms of this confidentiality clause. Failure to comply may result in the suspension or termination of the user's account.

10. General Terms. Waiver and Severability

The failure of Seqoon to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

  • Controlling Law and Jurisdiction: These Terms and any action or dispute related thereto will be governed by the laws of Egypt without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings, or litigation arising in connection with the Services will be brought solely in the courts located in [Cairo, Egypt], and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. You agree that you may only bring claims against Seqoon related to your use of the Services on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.
  • Entire Agreement: These Terms and our Privacy Policy are the entire and exclusive agreement between Seqoon and you regarding the Services (excluding any service for which you have a separate agreement with Seqoon that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any prior agreements between Seqoon and you regarding the Services.

We may revise these Terms from time to time; the most current version will always be available at [https://www.seqoon.com/terms-and-conditions]. If the revision, in our sole discretion, is material, we will notify you via email to the email associated with your account or through the Services. If you do not wish to be bound by any such revisions to the Terms, you must end these Terms with us as set forth in Section 6 above. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

If you have any questions about these Terms, please contact us.

Effective: Monday, 10 October, 2022